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Noticeboard

Telephones

 

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

 

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

 

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions. 

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

inhalerAsthma

Several of our Practice Nurses hold qualifications in the management of Asthma and are able to advise about monitoring, control and management of acute episodes.  Please book in for an annual review if you suffer from asthma and have not had a check up in the past twelve months.

Diabetics

A clinic is held for those patients who are on treatment with diet or tablets for their diabetes. You will be seen six or twelve monthly in the practice clinic by our appropriately qualified practice nurse.

diabetesDiabetic Satellite Clinic

This is a clinic for diabetics who are being considered for, or are being treated with, insulin.  this is run by Dr Eldridge and Sister Harris in conjunction with members of the hospital diabetes team.

Healthy Eating and weight management

Make an appointment to see our practice nurse who will be happy to offer advice and encouragement.

Immunisation Programme and Child Health Surveillance

See "vaccination Schedule Tab"

Influenza

We hold clinics from October onwards to vaccinate those at risk (the over 65s, asthmatics, those with chronic chest disease etc) against flu. No appointment is necessary to attend the flu clinics. Details of clinic dates can be obtained from reception.

chdMinor Surgery

Minor operations can be carried out in our well equipped Operating Suite by Dr Passant, Dr Chadwick and Dr Wright. Please discuss this with your doctor before making an appointment.

Osteoporosis Prevention

For those ladies approaching the menopause, please make an appointment to see the practice nurse.

 
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