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Noticeboard

Telephones

 

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

 

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

 

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions. 

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

Patient Participation Group

The practice has an active Patient Participation Group which all our patients are welcome to attend

PATIENT PARTICIPATION GROUP

WINDHILL GREEN MEDICAL CENTRE & CLIFFE AVE SURGERY

The next meeting of the Patient Participation Group will be held on Thursday 12 October 2017 at 1.00pm in the waiting room at Windhill Green.  Guest speakers will be Dr Chadwick who will give a talk on hypertension and Hannah Crabtree from Carers Resource who will talk about IT for the elderly and isolated.

Please see below minutes taken from the 8 June 2017 PPG meeting

PPG Minutes 08.06.2017

Please see below minutes taken from the 13 April 2017 PPG meeting

PPG Meeting 13.04.17

Please see below minutes taken from the 09 Feb 2017 PPG meeting

PPG Meeting 09.02.17

Please see below minutes taken from the 13.10.16 PPG meeting

PPG Minutes from 13 Oct 2016

Please see below minutes taken from the 11.08.16 PPG meeting

PPG Meeting 11.08.16

Please see below minutes taken from the 09.06.16 PPG meeting

PPG Meeting 09.06.16

Please see below minutes taken from the 14.04.16 PPG meeting

PPG Meeting 14.04.16

Please see below minutes taken from the 11.02.16 PPG meeting

PPG Meeting 11 February 2016

 

Please see previous year's reports below:

Patient Report 2014-2015 .

Patient Report 2013-2014

Patient Report 2012-2013 

Patient Report 2011-2012  

 

Please see below the minutes taken from the 11/09/2014 PPG meeting:

PPG Meeting Minutes 11/09/2014

Please see below the minutes taken from the 13/03/2014 PPG meeting:

PPG Meeting Minutes 13/03/2014

 



 
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