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Noticeboard

Telephones

 

If you know which option you need when you contact the surgery via phone you don’t need to wait for the prompt to select your number. As soon as the recorded message starts press the correct number and you will be transferred directly to the correct department. Below are the available options.

Option 1 - Emergencies (only for medical emergencies, no other calls will be taken on this line)

 

Option 2 - Appointments/Reception

Option 3 - Home Visits

Emergencies

If a doctor is required in an emergency telephone 01274584223

Home Visits If you are too ill to attend surgery and need to request a home visit please contact the surgery before 10:00 a.m.

The Emerald Suite

The Emerald Suite runs specialist services, some of which are hospital services that are run in the community rather than at hospital.  Access to these services is via the GP.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

New Patients

If you wish to register with us please telephone or call in and make an appointment to see the practice nurse for a new patient interview.  You will be asked to complete a registration form and you will need to bring 2 forms of identification e.g. passport and recent utility bill.

Up to Date Information

 

For many of our patients we don’t have up-to-date details of Smoking and Alcohol consumption. It would be of great assistance to us if you could click on the link at the bottom of the page “Your Clinical Record” and fill in these details. Please be assured that this is confidential.

Research

Windhill Green Medical practice is involved in clinical research with the Primary Care Research Network.  As a patient you may be invited to participate however you can decline or later withdraw without there being any question that this will affect your future care and treatment at the practice.

Prescriptions

Following guidance from the Department of Health regarding safety issues surrounding telephone ordering from the 5th November 2012 the practice will no longer be able to accept telephone requests for repeat prescriptions. 

There are many ways in which you can order you repeat prescription. The most effective way is online and you can also book GP appointments too! Just ask reception how to sign up. You can also leave your repeat order slip at reception or post the slip, ticking exactly what you need. Alternatively you can ask a chemist to order them on your behalf on a monthly basis.

SystmOnline Changes

If you are registered for using SystmOnline, you will now be able to access basic information held within your medical record. The information held is as secure as your entire medical record, the data is stored in the same way.

Sexual Health

                    Sexual Health at Windhill Green

 

Are you concerned that you may have a sexually transmitted infection? On average 10 percent of sexually-active people between the ages of 16 to 25 years of age have a sexually transmitted infection called Chlamydia. In many cases you will not even know you have this infection- 70% of women and 50% of men have no symptoms!

 

At Windhill Green we offer a service for all ages to have tests for different sexually transmitted infections and also to have any appropriate treatment.  The service has been running for over one year and is run by Dr James Nelson who has nearly 10 years experience in this subject. In addition other doctors in the practice have been trained in sexual health including Dr Abby Winter.  

 

A limited number of appointments are available every day Monday to Friday.  If you would like to have a sexual health screen you can book appointments by ringing Windhill Green on 01274 584223 or the central booking service on 01274 200024.

 

If you are male please remember not to pass urine for at least an hour before your appointment!  Finally if you have booked an appointment and find you cannot make it please remember to cancel the appointment by ringing Windhill Green. The service is confidential and non-judgemental so if you are concerned you may have a sexual-health problem or simply want to get a ‘check-up,’ make an appointment and see if we can help you.  

 

 



 
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